RPA vs AI Automation

RPA (Robotic Process Automation)

• Rule-based, follows exact instructions
• Best for: High-volume, structured tasks
• Examples: Data entry, form filling, invoice processing
• Cost: Lower per transaction
• Implementation: Faster deployment

AI Automation

• Intelligence-based, learns and adapts
• Best for: Complex, unstructured tasks
• Examples: Document interpretation, decision-making, anomaly detection
• Cost: Higher per implementation, lowers over time
• Implementation: Requires training and setup

Hybrid Approach

Many companies combine RPA for structured workflows with AI for intelligent decision-making. RPA handles the "do this" tasks while AI handles the "figure out what to do" decisions.