AI-Powered Customer Service

AI Support Solutions

• 24/7 instant responses to inquiries
• Intelligent issue categorization and routing
• Personalized recommendations
• Human escalation with full context
• Self-service knowledge base

Customer Service Metrics

• Response time: 24+ hours → under 60 seconds
• First contact resolution: 40% → 70%+
• Customer satisfaction: +25-35%
• Support cost per ticket: -40-50%
• Available 24/7 without shift costs